Last update: October 2023
What is Cohart?
Who is Cohart for?
What’s different about Cohart than other art marketplaces?
Why is Cohart important?
What can you do at Cohart?
How do I sign up for Cohart?
How much does it cost?
What is Cohart’s take-rate?
If I’m an artist with a gallery, how does it work?
How do I grow my Cohart community?
How do I get in touch?
How do I know the artworks are real?
How do I ensure the artists are trustworthy?
What if my artwork breaks after I purchase it?
What if I can't find the artwork I want?
What payment options do you accept?
When do I pay for the order?
How much does shipping cost?
How much does it cost to authenticate my order?
Are there fees associated with purchasing an artwork on Cohart?
I placed an order, but didn't receive a confirmation email. What should I do?
Can I cancel my order?
Can I change my shipping address after my order has been placed?
When will I receive my order?
How can I track the status of my order?
Where can I find my pending orders?
What if I believe the artwork is inauthentic?
I received my order but it's in a different condition than expected. What do I do?
I never received my order. What should I do?
My order was canceled. Can I still buy the item?
Why was my order canceled?
Do you offer returns?
How long do I have to start a return?
Are there fees associated with returning the artwork I purchased?
What items are not eligible for return?
When will I receive the refund after the return has been processed?
Is my purchase eligible for a refund?
Why list on Cohart vs other platforms?
How do I sell on Cohart?
Does Cohart own inventory and sell artwork itself?
How long does the verification process take?
How does Cohart evaluate sellers?
What is my Seller Fee / Cohart’s Commission on Sales?
How can I decrease my commission fees?
When do sellers get paid?
Does Cohart collect sales tax?
What if I am exempt from sales tax?
Do sellers pay for shipping?
My items just sold. What should I do next?
When I make a sale, do I ship my artwork to Cohart?
How do I ship the items I've sold?
How do I get my prepaid shipping label?
How does the authentication work?
What's the best way to pack and ship my artwork to Cohart for authentication?
It has been a while and I haven't received my payout. What is going on?
How do I cash out from my Cohart account?
Can a buyer’s experience affect my seller standing with Cohart?
Can I cancel my sale?
What happens if I don't ship in time?
Why was my Seller Account suspended?
New Art World
Terms of Service
Stay in touch
Subscribe to our newsletter
© 2023 Cohart. All rights reserved